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Tissue Bank Engagement Manager

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Location: Hammersmith Hospital Campus

Job Summary

Imperial College London has an outstanding reputation for excellence in medical teaching and research which sees us consistently rated in the top 10 universities worldwide. This post is based in the stimulating and rewarding work environment of the Department of Brain Sciences, in the Faculty of Medicine ( The post is funded by Parkinson’s UK and the Multiple Sclerosis Society to facilitate collection, processing, and distribution of human central nervous tissue worldwide for research into causes, treatment and ultimately prevention of Parkinson’s and Multiple Sclerosis.

The facility is the world’s only bank solely dedicated to Parkinson’s disease research. It collects tissue from people with and without Parkinson’s and Multiple Sclerosis who have chosen to donate their brains to scientific research. The Tissue Bank is currently home to almost 1,500 donated brains and the tissue is shared with scientists around the world who lead research into Parkinson’s, Multiple Sclerosis and other related conditions. 

In this post you will be a key member of the Tissue Bank team with responsibility for liaising with donors, servicing meetings, organising donations, finance management and social media maintenance. As the Engagement Manager you will be the public face of the Tissue Bank and, in working with families and patients, you will be expected to manage sensitive matters effectively and compassionately.   

Duties and responsibilities

  • Tissue donor liaison – you will be the key point of contact for prospective tissue donors, providing appropriate and sensitive information as required. You will design and distribute newsletters, liaise with the charities and media outlets for news and documentary articles describing the work of the Tissue Bank, and maintain the social media accounts (Twitter, Facebook, LinkedIn)
  • Facilitation of tissue donations – when a donor passes away you will liaise with family, health professionals, mortuaries, and funeral directors to facilitate the rapid retrieval of tissue from anywhere in the UK and arrange transport back to Hammersmith hospital campus. You will be part of a 1 in 4 weekend cover rota for the emergency phone and keep an up to date and accurate database of sensitive information stored by the Tissue Bank.
  • Finance management – you will be responsible for, and have oversight of, the financial management of the two large grants that fund the Tissue Bank. This will involve budget management, ordering of supplies and maintaining suitable stock, ensuring timely payment to external consultants and contractors, and setting up maintenance contracts as required.
  • Staff support – you will coordinate and inform Tissue Bank staff of their statutory training requirements and be proactive in meeting the changing priorities and requirements of the Tissue Bank. You will observe and comply with all policies and regulations, including HTA, Health and Safety, etc.
  • Administration and event management – co-ordinate meetings, take and distribute minutes, organise and maintain on call rota, promote and organise visits to the Tissue Bank of charity staff, members of the public/potential donors and health professionals.

Essential requirements

  • Excellent communication and interpersonal skills – with the ability to relate with tact and discretion with people at all levels.
  • Experience of communicating with the public over the telephone.
  • Experience of working in an office where you are expected to carry out a wide variety of administrative duties.
  • Strong presentation skills with the ability to communicate complex concepts to staff with a range of knowledge.
  • Excellent written communication in a variety of formats (newsletter, emails, social media, etc).
  • Experience with databases – inputting and organising data.
  • Experience of developing, analysing, interpreting, and reporting financial information.
  • Ability to negotiate with a variety of staff of different disciplines and grades.
  • Ability to organise workload with/without supervision and use own initiative. 

Further Information 

This is a fulltime, fixed term role until 30th June 2029 based at Hammersmith Hospital Campus.

All prospective candidates must complete an online application.

For an informal discussion of the post please contact Prof Steve Gentleman [email protected]

Interviews will be held on campus on the morning of Tuesday 28 November 2023.

Closing date: 12 November 23

Apply online via the above ‘Apply’ button.

Click Here to Apply For The Job



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