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Student Records Administrator

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Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% at postgraduate level), from more than 150 countries and staff from over 75 countries.

In the last decade City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university.


This role is based the Student & Academic Services Directorate. S&AS provides professional leadership for activities that support the student journey. The responsibilities of the Student Records Team include registration, graduation, changes to students’ records, Student Loans Company (SLC) reporting and external Reference Requests. This position is a temporary role for up to 12 months, with particular focus on the Student Loans Company (SLC) reporting.


The post-holder will support a diverse range of responsibilities covering many aspects of student records management and the student journey, but with a specific focus on supporting the reporting to the Student Loans Company (SLC). This will require liaison with staff across schools and other professional services and some external stakeholders, as well as being a key contact for students and applicants.

Person Specification

You will have strong attention to detail and accuracy in your work whilst also being an excellent communicator. You will be confident in dealing with large volumes of data and will have a customer focused approach to their work, ensuring our students and graduates receive informative, timely and accurate information. You will be adept at working to tight deadlines and will need to juggle a diverse workload. You will take personal responsibility and use initiative to manage your workload.

Additional Information

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Interviews are scheduled for 31 August 2022.

To apply and for more information about the post please use the links below.

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture, for our whole community, including staff, students and visitors.

We welcome applications regardless of gender, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. For more information on our approaches to encouraging an inclusive environment, please see our Equality, Diversity and Inclusion Pages.

Academic excellence for business and the professions

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