Location: Brunel University London, Uxbridge Campus
Salary (Grade 5) from: £27,793 to £29,150 inclusive of London Weighting with potential to progress to £31,437 per annum inclusive of London Weighting. (Pro-rata if Part-time)
Contract Type: Full-Time, Permanent
The College of Business, Arts and Social Sciences is seeking to appoint a Student Programmes Administrator to join our Taught Programmes Office (TPO), which oversees the undergraduate and postgraduate programmes delivered by the Departments of Arts and Humanities, Education and Social and Political Sciences. Our students rely on the TPO as their first point of contact in relation to their academic studies.
Working with the team in the TPO open plan office environment, your main duties will involve:
- academic programme administration and support for the Department of Arts and Humanities;
- day to day maintenance of our student records;
- dealing with student enquiries in person, over the phone, via live chat and by email;
- carrying out reception duties on a rota;
- processing student assessment and results;
- preparing agendas, taking minutes and following up on actions;
- working closely with academic staff at all levels to support teaching and learning.
As this is a student facing role excellent customer service skills are essential. You will also require excellent administrative, organisational and communication skills as well as good numeracy and written English.
You will be required to demonstrate the ability to use IT systems effectively, such as a student record system or eLearning portal, and experience of Microsoft packages.
You should have experience of working in a team and in a customer service environment.
Please ensure that you include a cover letter explaining why you are suitable for the role.
Secondments will be considered, however, applicants should check with their line managers before applying.
Closing date for applications: Wednesday 19th July 2023 [Midnight]
For further details and to apply please visit https://careers.brunel.ac.uk/internal/vacancies.html
Please address any questions to Julie Young, Student Programmes Manager – [email protected], or Vanessa McLaughlin, Senior Student Programmes Manager – [email protected].
If you have any technical issues please contact us at: [email protected].
All Applicants should be eligible to live and work in the UK.
Brunel University London is fully committed to creating and sustaining a fully inclusive workforce culture. We welcome applicants from all backgrounds and communities, we particularly welcome applicants who are currently under- represented in our workforce.