Thursday, March 30, 2023
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Student Experience Coordinator

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Job description

The Faculty of Arts & Humanities is committed to ensuring all of our students have the opportunity to develop, succeed and integrate into all aspects of university life. The Faculty of Arts & Humanities strives to achieve this goal, working on a variety of student-centric initiatives across all the departments in the Faculty.

This new Student Experience Coordinator role will be responsible for: leading on project design and delivery for key strategic projects; building strategic relationships with academic and professional services staff in the Faculty; leading on Postgraduate Research student experience initiatives; and deputising for the Student Experience Manager.

The Student Experience Coordinator will lead on the integration of Postgraduate Research students into the student experience remit. They will conduct research into existing student experience and support structures, identifying areas for collaboration and building a student experience strategy for Postgraduate Research students. The post holder will lead on the Faculty’s new student voice initiative, supporting our paid student co-creators to fulfil their role successfully.

Alongside the Student Experience Manager, the post holder will implement a strategic approach towards project management and building relationships within the Faculty and central College support services. The post holder will be able to support the Designated Safeguarding Officer, managing sensitive data relating to complex student cases. They will also support the investigation of student complaints in the Faculty.

Successful candidates will have knowledge of the issues affecting students in Higher Education and a desire to improve the student experience. They will have excellent interpersonal skills, experience of managing projects and an understanding of safeguarding responsibilities in a Higher Education context.

This is currently a hybrid role, and the role holder will spend part of their working week on campus and part of the week working remotely.

This post will be offered on an indefinite contract .

This is a full-time post.

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