Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.
City attracts around 20,000 students (over 40% postgraduate level) from more than 150 countries and staff from over 75 countries.
In the last decade, City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period, City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university.
Background
The Student Engagement Administrator (x2) will sit in the newly formed Student Experience team which is part of the wider student and academic administration department in the School of Health & Psychological Sciences.
This recruitment is for two posts and will support the engagement and experience of students from departments such as Nursing, Midwifery, Radiography, Optometry, Psychology, Language Communication and Science and Health Services and Research Management.
Responsibilities
The Student Engagement Administrators report to the Student Experience Manager in the Student Experience Team to assist with all activities relating to student attendance, engagement and welfare to enhance student progression and retention throughout their studies.
The posts will work closely with the three Student Engagement and Welfare Officers responsible for attendance monitoring and engagement. The post holders will play an active role in responding to queries in relation to attendance and operating systems. In addition providing support for student experience related activities as mentioned in the job description.
Person Specification
The post holders should have an understanding and/or knowledge and experience of attendance and engagement processes. The successful candidates must have excellent organisational skills, attention to detail, be able to work under pressure with time-sensitive tasks and possess excellent communication skills.
Additional Information
City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
Closing date for applications: 9th August 2023 at 11:59pm
Subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way. This involves a combination of working on campus and at home each week.
Where hybrid working can be accommodated, specific arrangements will be agreed with the successful candidate before their start date. Regardless of where colleagues are working, City, University of London’s premises will be their primary and contractual place of work.
City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City operates a guaranteed interview scheme for disabled applicants.
The University of business, practice and the professions