Job description
We are looking for a Senior Programme Officer (PG) to join our close-knit Professional Services team, working for the School of Education, Communication and Society at one of the most prestigious universities in the UK.
The role offers an exciting opportunity to anyone who is interested in providing high quality comprehensive support and is ideal for someone looking to step up from a programme officer role.
You will act as a first point of contact for students and academic staff, providing a professional, supportive, responsive and personable service. The role organises support for processes across the whole academic cycle, ensuring accurate and timely record management across multiple systems. The role holder is responsible for resolving complex day-to-day issues, responding in line with university Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). It would be a great opportunity for anyone with a passion for supporting the delivery of excellent education from the heart of London.
This post will be offered on a full-time, indefinite contract.