Are you looking for a new environment to demonstrate and expand your well-established expertise in the support of a diverse range of user facing technologies?
It’s a particularly exciting time here at the University as, under our 10-year strategy, Vision 2028, and our extensive Digital Transformation programme, we are one of the leading organizations within the sector in terms of our plans and ambitions to move services into public cloud. Our IT Services department now has an exciting opportunity for a dynamic individual with an enthusiasm for customer service and development experience to lead our end user compute team.
This exciting new role will join IT Services as a senior developer to manage and work with our multi-disciplined End User Compute team consisting of technical experts. The post holder will provide development and management of the systems and the team with an expectation to perform as a hands-on subject matter expert for the delivery and support of the UEL Desktop environment, application deployment and managing a modern digital workspace. The post holder will also be key team player to the digital transformation to cloud technologies.
This exciting position will challenge the successful candidate to develop and deploy new systems and services in line with modern industry best practice, ensuring the existing services are running efficiently and securely. You will have significant experience in managing a team of technical specialists, whilst liaising with stakeholders including academics in a fast-paced complex organisation. You will need to demonstrate a proven track record in enterprise solutions and working within an ITIL framework, solve complex problems with diverse requirements, whilst utilising the wider team to improve IT services to a wider university community.
You will have a methodical approach to all challenges with excellent communication skills. Involvement in wider IT developments and projects whilst always working within agreed service levels, delivering measurable improvements to quality and operational efficiency of the team. IT Services are predominantly remote workers but there is an expectation to visit the campus when required.
At the University of East London, we aim to attract and retain the best possible staff and offer a working environment at the heart of a dynamic region with excellent transport links. You can look forward to a warm, sincere welcome, genuine camaraderie and mobility in an institution led with passion, visibility and purpose. Your impact, resilience and sense of collegiality will directly contribute to the University’s future and those of the students whose lives you will touch and change forever.
A successful external candidate for this position would be employed by UEL Professional Services Ltd, a wholly owned subsidiary of UEL. Employees of UEL Professional Services Ltd work alongside UEL colleagues in delivery of UEL’s mission, and UEL Professional Services Ltd will adopt UEL HR policies and procedures in full. Further detail regarding employment benefits can be found at the employee benefits section of our recruitment pages.
Further details: Job Description & Person Specification
CVs without a completed application form will not be accepted.
At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.