Wednesday, September 27, 2023
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Senior CRM Officer

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The University of Greenwich is an ambitious community of students and academics with no limits. No limits on where you come from and what you can do next. We empower our students to explore new and exciting possibilities, unbound from conventional thinking. We’ll help you achieve your personal and academic goals in a supportive environment where staff go the extra mile. Our welcoming campuses in London and Kent provide a platform for a global network of over 250,000 undergraduates, postgraduates, researchers, alumni and partners. The University of Greenwich is a place where minds meet, ideas spark, and new adventures begin.
We are now seeking to recruit an outstanding individual to join the Marketing Communications team of the Directorate of Marketing and External Relations within the CRM Team, working as Senior CRM Officers. The ideal candidate will be a champion of CRM for the university, acting as a specialist who is responsible for planning, implementation and reporting on CRM activity to drive recruitment targets using high quality targeted communications.

You will have experience of delivering high volume multi-channel CRM campaign and will be comfortable using data segmentation and testing strategies to optimise communications as well as managing complex datasets and queries. 

The role requires a high level of analytical skills and data driven thinking, attention to detail, and excellent interpersonal and collaborative working skills. We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values. For further details on how to apply please visit our website. We aim to be an equal opportunities employer and welcome applications from all sections of the community.

For an informal discussion about the post please contact Scott Dunk, CRM Manager, [email protected] or Richard Garratt, Head of Digital Marketing [email protected] for informal enquiries

Should you have any queries please contact the HR Recruitment Team on [email protected]

Employment Visa: Under the UK Government Points Based System scheme this role does meet the criteria to be sponsored for a Skilled Worker Route application. 

We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.

The university welcomes people from diverse and underrepresented communities who can help the university to achieve its mission. 

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff, and removing barriers to improve inclusion. 

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form. 

We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

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