This is an exciting opportunity for a Senior Continuous Improvement Manager to join UCL’s Change & Improvement Team to support the delivery of improvement work within the UCL community.
UCL has recently completed a review of our institutional priorities for the next five years. Enabling UCL to deliver a more cohesive and straightforward set of services, Change and Improvement will be at the heart of delivering a portfolio of change and improvement initiatives to support these new strategic objectives and to improve professional services.
About the role
You will deliver positive change by leading, engaging, encouraging and supporting colleagues across UCL to collaboratively develop and deliver user-centred solutions which address the underlying causes of common problems.
You will lead large-scale and complex improvement projects, using data, evidence and user experience to define and understand the problems and identify the root causes.
You will be at the heart of developing an improvement mindset at UCL and will champion and embed Continuous Improvement across the institution.
A job description, including a person specification, can be accessed on the UCL jobs page via the ‘Apply’ button.
We are looking for people with experience of working with stakeholders to build a continuous improvement mindset. You will have led on Black Belt improvement projects, preferably within a service environment, expertly using Lean Six Sigma tools.
You will have strong analytical skills with the ability to articulate complex information and data in a clear and concise manner, to identify cause and effect relationships and root causes.
You will have experience of managing a team and will have experience of leading others to foster a culture of growth and development.
You must have the right to work in the UK as we will not sponsor individuals who do not have the right to work in the UK.
How to apply
Click ‘Apply’ to be directed to the UCL jobs page for the job description and application process.
Your application should include a CV and cover letter and it will be assessed on how well you evidence the essential and desirable criteria in the person specification.
The advert will close at 23:59 on Thursday 14th September 2023. Interviews are expected to take place in the last week of September.
What we offer
This role operates on a hybrid basis, with a minimum of 1 day per week working onsite.
UCL has a broad benefits package https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits
Our commitment to Equality, Diversity and Inclusion
Diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.