About the role: To serve the growing needs of Pearson’s clients around the world, the Event Testing Coordinator is responsible for supporting the Event Testing Manager in the development, implementation and on-going management of unique test delivery solutions. You will report to the Event Testing Manager and will help establish and maintain testing venues throughout the world with a concentrated focus in Australia and New Zealand. The Event Testing Coordinator will assist in researching, identifying and negotiating with multiple vendors from various fields to ensure adequate test delivery venue coverage and associated invigilation services around the world.

It is the responsibility of the Event Testing Coordinator to ensure that client program requirements are planned for and are appropriately implemented in all associated testing venues. This role is also involved in ensuring that quality and security requirements are met, and that process improvements and increased efficiencies are identified. Other responsibilities of the role include invoice and data collection/coordination, working to set timelines, planning and negotiating priorities. The Event Testing Coordinator will liaise with other teams within Pearson organisations and external 3rd party suppliers. The Event Testing Coordinator will ensure company and client quality standards are adhered to, ensuring effective communication and reporting internally.

As an Event Testing Coordinator, you’ll be responsible for:

• Responsible for supporting and implementing global testing venues multiple times per year

• Support the Event Testing Manager in ensuring that client satisfaction levels are achieved to a high standard and issues are recognised, documented, and resolved

• Liaising with the wider team, and agencies where appropriate, to help deliver successful testing events in locations around the world

• Work with the team to ensure adequate capacity is provided for test events and assist to develop contingency plans for each event

• Supporting other initiatives as provided by the Event Testing Manager where appropriate

To be successful in this role, you will ideally have:

• Demonstrated experience with coordinating a range of event types and/or projects

• Enthusiastic, energetic team player who has the ability to work on their own, whilst possessing the ability to seek assistance and/or escalate concerns when required and ability to exceed customer expectations

• Degree educated or equivalent

• Excellent English, both written and verbal

• Demonstrated experience working with Microsoft Office suite and Excel – intermediate to advanced skills

Benefits

Flexible working: We are committed to hybrid working practices and has adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly.

Our team: Assessment & Qualifications – Pearson VUE is a global leader in computer-based testing for information technology, academic, government and professional testing programs around the world with a secure network of test centers in more than 180 countries.

Our purpose: At Pearson we ‘add life to a lifetime of learning’ so everyone can realise the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. Our Purpose | Add Life to a Lifetime of Learning – YouTube

Our company: Pearson was founded in 1844 and has been built on our ability to grow with and adapt to a constantly evolving market. Our 20,000+ employees are dedicated to creating the high-quality, digital-first, accessible and sustainable resources for lifelong learning.

Diversity: At Pearson we value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced as strengths and opportunities are equal and accessible.

If you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson. Click ‘Apply Now’ to create your application online.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected]

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: TESTING CENTER

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Req ID: 11045

Click Here to Apply For The Job

Head of Digital Products and Services

Hybrid Role

Responsible for:

• Delivery of Pearson’s Consumer Services for Schools Portfolio UK and International, ensuring products and services continually improve to meet user and customer needs

• Delivery management of product roadmaps

• Delivery of new consumer products and services and innovation pilots

• Information management and security of the PSQ Consumer Services Portfolio

• Product and Service Ownership for PSQ Consumer Services

Skills, Knowledge and Experience:

• Experience of planning and delivering a complex suite of tech and digital Services in a commercial environment

• Experience of designing and delivering user-centered solutions to the market at pace, unblocking risks and issues that emerge

• Experience of building coherent Service Lines (multi-product and multi-system environments) to improve the user experience

• Experience of solving issues between matrix teams, coaching to improve team dynamics and building the delivery community

• Experience of leading teams through the full product life cycle, identifying which tools and techniques should be used at each stage and creating sustainable support models.

• Lead practitioner of delivery using Agile and able to coach others and tailor new ways of working

• Knowledge of teaching, learning and assessment customer and user needs

• Knowledge of competitors and the global markets in which Pearson Consumer Services operate

• Ability to work alongside DDAT team leaders and business leaders to co-create solutions to business problems and translate between technical and non-technical

• Ability to work alongside Finance leaders to build compelling business cases for investment and managing budgets

• Ability to influence and manage relationship with clients, including operating confidently with senior stakeholders

• Skilled in managing and improving supplier performance

Leadership Capabilities

Strategy and Direction

• Direction and Purpose – Understands how one’s work contributes to Pearson’s vision and purpose.

• Critical Thinking – Uses logic and reasoning to analyze and deeply understand problems. Critically evaluates alternative solutions and conclusions.

• Innovation – Develops or designs new applications, ideas, relationships, systems, or products to create value.

Performance

• Drive and Execution – Takes responsibility to produce high quality work. Practices effective working strategies such as setting goals and monitoring progress towards goals. Clarifies expectations and seeks out resources needed to accomplish work.

• Collaboration – Develops constructive, cooperative, and trusting relationships with colleagues. Leverages technology to enable effective collaboration when needed, including working within dispersed/virtual teams.

• Communication – Communicates information and ideas clearly so that others understand. Leverages technology to better enable effective communication.

• Resilience – Embraces ambiguity and navigates disruption and change by being willing to let go of the normal way of doing things and pursues new directions with tenacity and persistence. 

Culture

• Cultural competence, Inclusion and Belonging – Promotes safe and inclusive work environment where everyone feels like they belong. 

• Emotional Intelligence – Displays sensitivity to other’s needs and feelings, and practices empathy to build relationships. Attends to the various spheres of wellness in one’s life, including emotional as well as community, physical, and financial.

• Coaching and Feedback – Thoughtfully gives and receives feedback, including celebrating the successes of colleagues.

• Active and Continuous Learning – Practices curiosity by intentionally seeking out opportunities for learning and self-development. Adopts effective learning strategies by identifying active and experiential learning opportunities.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected]

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: TECHNOLOGY

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Req ID: 10777

#LI-REMOTE

Click Here to Apply For The Job

Description:

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centres in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.

Pearson VUE offers a great environment to start or grow your career, we are now hiring for a Test Administrator/ Invigilator to join our team based in Australia. Summary: The Test Administrator is responsible for administrating all aspects of the testing operations in assigned test center of Pearson Professional Centers by providing high quality on-site service in accordance with strict operational policies and procedures of the examination processes. Open to work in flexible hours between Monday to Sunday (weekend working).

CORE COMPETENCIES

 Detail Oriented

 Communication Skills

 Problem Solving

 Organizing Skills

 Customer Focus

 Ethics and Value

SCOPE AND IMPACT OF JOB

Working on site with other Test Administrators, the Test Administrator serves candidates directly with appropriate implementing of operational policies and examination procedures.

REQUIRED KNOWLEDGE AND EXPERIENCE

Education and Experience:

 One year customer service experience required

 Exposure in a testing environment strongly preferred

 Experience with Microsoft Office and Windows applications required Skills, Knowledge and Abilities:

 Customer service skills required

 Strong written and oral communication skills

 Ability to communication both technical and functional

 Ability to work independently

 Effective time management skills

 Ability to handle a reasonable amount of stress

 Strong attention to detail

 Problem solving skills

 Alertness and courage

 Ethics and trust

 Knowledge in operating a computer, fax, and other office equipment Other (license/certification):

 Annual Pearson Professional Centers certification for Test Administrator required

 Must pass re-certification annually

PRIMARY RESPONSIBILITIES

1. Operational Administration

 Assure equipment is operational and test stations are free of extraneous materials

 Review transmissions logs (uploading of current day’s test results & daily downloading of examinations and site schedule) from software that automatically connects to hub system periodically

 Communicate and work with VSS technical support to investigate and fix technical issues

 Test Center cleaning if applicable

1. Customer Service

 Review test roster and prepare accordingly for candidates including special accommodation preparation

 Check in candidates and verify identifications

 Explain the test process briefly

 Help candidates to place all personal belongings in a personal locker

 Escort examinee to assigned test station

 Help the examinee begin the tutorial/test

 Answer any questions before the timed portion of the test begins

 Monitor examinees

 Record and report all problems or discrepancies in a timely and efficient manner that arise in connection with an exam, a candidate or the testing center itself

 Print the test results after the candidate completes the test

1. Quality Assurance and Continuous Improvement

 Ensure the adherence to the Pearson Professional Center quality and security measures

 Recognize and identify potential areas where existing policies and procedures require change or where new ones need to be developed and shared

WORK ENVIRONMENT AND CONDITIONS

Physical requirements:

 Be comfortable to work in a quiet testing environment

 Be flexible in work hours

Job: TESTING CENTER

Organization: Assessment & Qualifications

Schedule: PART_TIME

Req ID: 10827

Click Here to Apply For The Job

The role: Reporting to the VP Sales, APAC, the Sales Development Representative is responsible for expanding Pearson Workforce Skills’ prospective customer base. You’ll use prospecting strategies to identify prospects and initiate the first outreach to potential customers. The goal is to book calls & meetings and contribute to building the opportunity pipeline for the sales team.

Key responsibilities:

• Qualify and contact a high volume of prospects per day.

• Conduct initial conversations with prospects to qualify their needs and problem statements.

• Schedule discovery calls/ meetings for Account Executives.

• Execute outbound playbooks at scale, setting up qualified new business opportunities for our Account Executives.

• Generate leads through cold calling, social media, and email as well as leverage marketing campaigns (e.g., webinar, direct email) to book discovery calls.

• Input prospect qualification data and communications in HubSpot / Salesforce CRM.

To be successful in this role you’ll ideally have:

• Proven track record of success – demonstrable experience as an SDR/BDR with phone experience for at least two years with clear goals and KPI achievement for a sales organization.

• Strategic thinker – able to research and understand the ideal Pearson WFS client profile and become an expert on Pearson WFS’ competitive landscape.

• A willingness to learn and be comfortable in a fast-paced environment

• Sales experience (B2B) ideally within SaaS/HR and or Emerging Tech.

• Experience using Hubspot / Salesforce , SalesLoft/Outreach, ZoomInfo/LeadIQ, Gong/Chorus and other prospecting tools is preferred.

Flexible working: We are committed to hybrid working practices and have adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance at the office more flexibly.

Benefits:

• Bonus leave days, to invest in your learning as well as volunteer day to give back to the community

• Remote and/or hybrid working

• Ongoing career development & training provided

• Discounted healthcare benefits

• Competitive salary with a lucrative & achievable commission scheme

Our Company: Pearson was founded in 1844 and has been built on our ability to grow with and adapt to a constantly evolving market. Our 20,000+ employees are dedicated to creating high-quality, digital-first, accessible and sustainable resources for lifelong learning. 

In 2022, Faethm by Pearson, Credly (digital credentials) and TalentLens (talent assessments) formed Pearson’s Workforce Skills division to create the World’s first truly end-to-end future of work company and accelerate our mission to prepare every worker, everywhere, for the future of work. Faethm’s market-leading data, insights and AI capabilities will power the next generation of Pearson’s lifelong learning products to meet the rapidly changing needs of today’s workforce and bridge the global skills gaps.

Join Pearson Workforce Skills division and you will: Work for an inventive, purpose-driven and civic-minded company with an ambitious but realisable mission and vision that tackles a very real and globally important issue. People are our secret sauce, at Pearson Workforce Skills we pride ourselves on working hard and having fun! What are you waiting for? come and work with an amazing team of professionals, in an autonomous, agile, yet supportive, flexible and fun environment!

Diversity : We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced as strengths and opportunities are equal and accessible.

If you are as passionate as we are about the future of the workforce and changing lives through learning, then Click ‘Apply Now’ to express your interest. We look forward to learning more about you and why you want to work with Pearson.

Job: SALES

Organization: Workforce Skills

Schedule: FULL_TIME

Req ID: 10710

#LI-REMOTE

Click Here to Apply For The Job

About the role:

The Schools Key Account Manager role is to build, support and deepen business relationships with key accounts (schools & institutional customers) in their designated territory through regular contact with all relevant stakeholders and key influencers, in order to achieve sales and retention targets. This would be done by demonstrating, promoting and selling Pearson Australia’s range of solutions and providing face to face or virtual PD training sessions in accordance with key account needs.

As a Key Account Manager, you’ll be responsible for:

• Building and maintaining successful client relationships with partner Primary schools

• Proving product and PD support to partner secondary schools

• Proactively and reactively liaising with key school contacts and teachers

• Responding to school queries and issues in a timely manner, ensuring all school information is up-to-date in our CRM database

• Strategic planning both internally and with partner schools

To be successful in this role, you’ll ideally have:

• A genuine interest in education, technology and learners

• Digital skills including familiarity with Office products and mobile technologies.

• A can do, positive attitude and a willingness to learn and grow

• Drivers Licence

Flexible working: Pearson is committed to hybrid working practices and has adopted flexible remote and virtual working. When you are not working from home you can take advantage of our brand-new state-of-the-art offices located in Sydney.

Our team: Schools Learning Services – The Schools Learning Services division offers quality resources and digital solutions for primary and secondary schools. We are committed to innovate through digital transformation and growth, and aspire to create sound, relevant and supportive solutions that empower learners and educators reach their full potential throughout their learning journey.

Our purpose: At Pearson we ‘add life to a lifetime of learning’ so everyone can realise the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. Link

Our company: Pearson was founded in 1844 and has been built on our ability to grow with and adapt to a constantly evolving market. Our 20,000+ employees are dedicated to creating the high-quality, digital-first, accessible and sustainable resources for lifelong learning.

Diversity: At Pearson we value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced as strengths and opportunities are equal and accessible.

f you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson. Click ‘Apply Now’ to create your application online.

Job: SALES

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Req ID: 10294

Click Here to Apply For The Job

About the role: We are currently looking for an experienced Project team lead to manage a PM team to provide exceptional customer service to our client when implementing and delivering solution to client.

This will be responsible for:

• Provide strategic leadership and direction to project managers to implement solution for existing and new contracts, while remaining within budgets.

• Provide technical and operational support to the business teams when they are developing relationships with new and existing clients

• Build on organisational capabilities and take a lead on developing solutions that meet the needs of new or existing clients

• Transition proposed solutions into reality where the business has been successful in winning new contracts

• On successful program/project initiation recruit, train and create the resource locally to take on the program/project management on a daily basis

To be successful in this role, you will ideally have:

• Previous experience working in complex environment or similar industry, managing multiple complex projects

• Knowledge and experience of working in Africa as this is a key growth area for the business (desirable)

• Ability to set priorities and to deliver a high-quality service in a high-volume work environment within strict time constraints

• Knowledge and experience of working within an IT environment and able to demonstrate the ability to communicate between the needs of a business and translate this to an IT specification for development

• Must be able to travel internationally and will be required to stay for up to 4- 6 weeks in duration, as and when required

Benefits

• Bonus leave day, to invest in your learning as well as volunteer day to give back to the community

• Upto 12 weeks of paid parental leave

Flexible working: We are committed to hybrid working practices and has adopted flexible remote and virtual working. We require the candidate to work from our Nunawading office 2 days week (Tuesday and Thursday) and reminder of the week to work from home.

Our team: Assessment & Qualifications – Pearson Assessment Servicesprovide a comprehensive suite of services to accommodate the secure printing, packing, distribution, data capture and marking for our clients/projects throughout Australia and Internationally. Our highlight is our national assessment services is Pearson’s delivery of services for the NAPLAN program in various territories. We are responsible for the delivery of large-scale assessment and deliver both paper and online assessments to hundreds of thousands of students each year.

Our purpose: At Pearson we ‘add life to a lifetime of learning’ so everyone can realise the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact.

Our company: Pearson was founded in 1844 and has been built on our ability to grow with and adapt to a constantly evolving market. Our 20,000+ employees are dedicated to creating the high-quality, digital-first, accessible and sustainable resources for lifelong learning.

Diversity: At Pearson we value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced as strengths and opportunities are equal and accessible.

If you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson. Click ‘Apply Now’ to create your application online.

Job: PROJECT/PROGRAMME MANAGEMENT

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Req ID: 9901

Click Here to Apply For The Job

About the role: We are currently looking for a customer focused and relationship builder individual to join our team. As an Associate Channel Operations Analyst, you will be responsible for establishing relationships and work effectively with others outside the organization. As part of our commitment to providing five-star support to third-party test centers around the world, we provide assistance and create engagement to enhance the test center experience. Our goal is to increase Pearson VUE performance and assist third-party testing centers to become the leading testing companies in their areas.

As an Associate Channel Operations Analyst, you’ll be responsible for:

• Respond to and facilitate needs of test centers in all aspects of test delivery

• Provide account maintenance to resolve any internal customer requests pertaining to the PVTC channel

• Liaison between the business and the test center channel partner to help ensure compliance with Pearson VUE requirements.

• Assist with PVTC on-boarding

• Assist with event-based testing capacity and PVTC identification and preparation

To be successful in this role, you will ideally have:

• Ability to work independently with minimal supervision

• Influential and persuasive communication skills

• Excellent planning and multi-tasking skills

• Strong creativity and problem-solving skills

• Capable team player and participant

Benefits

Flexible working: We are committed to hybrid working practices and have adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly.

Our team: Assessment & Qualifications – Pearson VUE is a global leader in computer-based testing for information technology, academic, government and professional testing programs around the world with a secure network of test centers in more than 180 countries.

Our purpose: At Pearson we ‘add life to a lifetime of learning’ so everyone can realise the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. Link

Our company: Pearson was founded in 1844 and has been built on our ability to grow with and adapt to a constantly evolving market. Our 20,000+ employees are dedicated to creating the high-quality, digital-first, accessible and sustainable resources for lifelong learning.

Diversity: At Pearson we value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced as strengths and opportunities are equal and accessible.

If you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson. Click ‘Apply Now’ to create your application online.

Job: TESTING CENTER

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Req ID: 10281

#LI-REMOTE

Click Here to Apply For The Job

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

The Test Centre Manager (TCM) is responsible for all aspects of testing operations in the assigned test centre by providing secured, high quality on-site service in accordance with strict operational policies and procedures of the examination processes. The appointed individual will perform the administration and invigilation of exams; this includes understanding, implementing and taking ownership of all aspects of the operational policies and procedures of all examination processes. The individual will also demonstrate a high level of customer service to candidates and be responsible for the continual enhancement of the brand image

Key Activities

• Provide a high level of customer service in the test centres at all times

• Trains local Test Administrators, if required

• Serve as the contact point for building management, site security, deliveries, vendors, etc., and escalates to manager when appropriate

• Ensure candidate needs are met with understanding and respect

• Ensure test room is free of extraneous materials

• Review test schedule and prepare for candidate(s), including those that may have special requirements

• Sign candidates in (including verification of candidate identity) according to Pearson VUE and client sign-in procedures

• As required, explain the test process to candidates and deal with other queries

• Understand testing needs and procedures for each client

• Ensure the integrity and security of the tests are maintained and that they are supervised to the required standard

• Comply with all incident reporting and escalation procedures

• Maintain own competencies in all the systems and procedures and request training as necessary

• Adhere to all Company policies and procedures as noted in the formal documentation; especially IT, HR and Security

• Undertake all accreditations and skills checks as required by the business

• Ensure all hours are recorded and authorised within Company guidelines

• Comply with business needs on a day to day basis

• Perform other administrative tasks as required

• Perform daily test centre opening and closing procedures

• Help to ensure a clean, professional, quiet testing atmosphere in the centre

Essential Experience & Qualifications

• Experience in a customer facing role

• Strong communication skills both written and verbal

• Able to work independently as well as part of a team

• Must enjoy working with people, be comfortable in a quiet environment, have effective time management skills, and be able to work effectively under pressure

• Strong attention to detail and organisational skills are required

• Must be Pearson VUE certified for a Testing Administrator and pass a re-certification annually to ensure that skills are kept current and problem areas identified

• PC literate, comfort with the use of a full range of Microsoft Office and Windows applications

Job: TESTING CENTER

Organization: Assessment & Qualifications

Schedule: PART_TIME

Req ID: 10431

Click Here to Apply For The Job

About the role: The Digital Marketing Manager is a critical role responsible for delivering marketing solutions that accelerate the growth and development of both POLS university partnerships (new students) and our B2B services.

This position will champion and execute the marketing strategy for the course portfolio for our university partner, drive student acquisition and look for ways to optimise the student experience.

The role supports new program launches, leads development and implementation of new creative assets, and works with other team members to track, measure and optimise performance.

The Digital Marketing Manager is a client facing position and requires strong relationship building skills to continue building rapport, trust and collaboration with our program partner.

Take the next step in your career and join us as a central role in our marketing team working closely with internal functions such as recruitment, student success, content, product marketing, academics and research.

PLEASE NOTE: This role is a 12 month maternity leave cover.

Our team: Pearson Online Learning Services Australia (POLS) partners with leading Australian Universities and assists them to acquire and retain students for online programs.

Flexible working: We are committed to hybrid working practices and has adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly.

What you will do:

• Champion, coordinate and implement annual strategic marketing plans with measurable outcomes

• Develop brand and product messaging matrices ensuring creative aligns and effectively communicates product differentiators

• Create and interpret performance reports to support marketing and product strategies

• Act as key contact for partner institution, developing close collaborative relationships

• Champion customer insights within the industry and specific programs and use these to shape recommendations

• Establish and manage effective third party vendor/agency relationships to deliver projects on time, to budget, and meeting campaign/project objectives

• Maintain accurate budget forecasts and manage invoice tracking

To be successful in this role, you’ll ideally have:

• Experience working in a similar role with proven ability to problem solve, think creatively, communicate clearly and be commercially minded

• Experience in customer acquisition via digital marketing channels

• Exceptional verbal, written communication and storytelling skills, with great attention to detail

• Experience leading, collaborating and influencing other marketing and cross functional team members in order to execute tactics quickly and efficiently

• Salesforce CRM, Microsoft Excel and Google Analytics experience is preferred.

Our purpose: At Pearson we ‘add life to a lifetime of learning’ so everyone can realise the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact.

Our company: Pearson was founded in 1844 and has been built on our ability to grow with and adapt to a constantly evolving market. Our 20,000+ employees are dedicated to creating the high quality, digital-first, accessible and sustainable resources for lifelong learning.

Diversity: At Pearson we value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced as strengths and opportunities are equal and accessible.

If you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson. Click ‘Apply Now’ to create your application online.

Primary location: Melbourne & remote

Job: MARKETING

Organization: Virtual Learning

Schedule: FULL_TIME

Req ID: 10457

Click Here to Apply For The Job