About the Role
This role is based within the Queen Mary Legal Advice Centre (QMLAC) in the School of Law. The Client Services Coordinator works under the Client Services Manager to assist in the day-to-day operation and running of the letter writing clinic and advice work. The Client Services Coordinator is assisted by one full-time and one part-time administrator.
The Client Services Coordinator assists in the education and development of Law Students engaging with the Queen Mary Legal Advice Centre and manages the client enquiry and appointment service. The Client Services Coordinator supervises and ensures the effective operation of client appointment evenings. This includes leading a group of volunteer students known as the Support Team who assist with the administration of the Centre.
About the Department/Project
The QMLAC provides free legal advice to members of the public and undertakes public legal education projects in our local community (Street Law). Its two key aims are to enhance the education of our students, and promote access to justice in the community. The QMLAC has 10 members of staff. This role manages two members of staff (Coordinators) who in turn manage two QMLAC Client and Student Administrators. The QMLAC sits within the Department of Law at QMUL.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable. Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers. We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Mile End Campus in London. It is full-time, permanent appointment, with an expected start date of October 2023. The starting salary will be Grade 4, in the range of £38,165 – £ 44,722 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to Kelli Ryan at [email protected].
To apply for the role, please click the ‘Apply’ button.
The closing date is 26th September 2023.
Interviews are expected to be held shortly thereafter.
Valuing Diversity & Committed to Equality