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Public Engagement & Enquiries Co-ordinator

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This role is based at the BGS office in London, which is situated in the Natural History Museum in South Kensington

UKRI Pay Band C – salary is £25,702 to £27,938 per annum (depending on qualifications and experience) plus a London Location Allowance as follows:

  • Inner London – £3,726.75 per annum (pensionable)
  • Central London Supplement – £1,402.13 pa (non-pensionable)

A great benefits package is offered, including an outstanding pension scheme (with an extremely generous employer contribution – on average 27% of your pay), 30 days annual leave plus bank holidays, and access to flexi-time

Full-time – 37 hours a week (some flexible working options may be available including a small amount of remote working, however, regular on-site attendance (and at other BGS sites) will be required)

About the role

BGS has an exciting opportunity for a highly motivated and effective Public Engagement & Enquiries Co-ordinator to join its Communications, Engagement & Customer Services Team.

Reporting to the Public Engagement Manager (London) and working alongside the Public Engagement Officer and Assistants, this role will support the delivery of the re-focused BGS Information Point and help deliver the new joint Geoscience Discovery Partnership alongside Natural History Museum (NHM) colleagues.

The role will have a strong customer facing position, providing a point of contact for geoscience enquiries to BGS from members of the public (visiting the NHM) as well as supporting BGS’ public engagement work in the museum and across other sites. One day per week will be spent alongside the BGS enquiries team to monitor and respond to enquiries that come through the Information Point and the corporate BGS enquiries service.

The Geoscience Discovery Partnership aims to develop geoscience public engagement programmes with a focus on diversity and inclusion in geoscience, public perception of geoscience, identification services and the development of training for interested parties.

About you

You will have a qualification in or suitable relevant knowledge of Earth Science, as well as experience of public engagement, education, or customer service.

We are looking for candidates with excellent verbal communication skills as you will be required to engage with a very diverse audience including members of the public (of all ages), and a wide range of stakeholders to promote the work of BGS and geoscience more generally.

You will also have effective written communication skills to assist in the planning of events and the communication of arrangements and, on occasion, to assist in the development of public engagement materials.

Please also refer to the additional specific essential and desirable skills criteria for this post.

The closing date for receipt of applications is 28th August 2023.  Interviews are expected to be held in early September 2023 in London.

To apply please click on the ‘Apply’ button above

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