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Payroll Manager

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About the Role

The Payroll Manager is responsible for the delivery of an outstanding payroll service to clients across the University. This includes providing an efficient and effective payroll service to Queen Mary and its companies, whilst ensuring compliance with all statutory legislation. The post holder is expected to lead on process improvement initiatives, anticipating and dealing with issues and ensuring that the Payroll Team provide a responsive, timely, professional and friendly service.

The role holder will operate with a supportive and proactive approach while providing, through their team, appropriate, high quality and timely advice and guidance to managers in effectively dealing with their day-to-day payroll needs.

About You

You will have demonstrable success in leading teams to deliver excellent customer-focused payroll services, along with the requisite expert knowledge of current payroll best practice and legislative requirements.

As a driving force for effective and proactive service delivery, you will have practical experience of leading and managing process and design improvements, working with multiple stakeholders and an ability to communicate and report technical information to a non-technical and diverse customer.

Holding or working towards a CIPP Payroll Management qualification (or equivalent experience/ professional qualification), you will have expert user knowledge of HR/payroll and the requisite IT skills. Experience of working in a Higher Education or NHS environment is desirable (or other similar public sector) is desirable.

About Human Resources

The HR Function sits within the Professional Services Directorate and is part of the professional services group that enable and facilitate the success of our students and academics. Along with other professional service areas the HR Department seeks to deliver value for money through efficiency, economy, effectiveness and equity.


In return, we offer 30 days’ leave per annum, access to a pension scheme, a season ticket loan scheme and competitive salaries. We also offer enhanced family friendly leave, and an on-site nursery at the Mile End campus. You will also work with a friendly and dedicated HR team, with personal development opportunities.

The role is full-time and permanent and is available as an immediate start. It is based at our new Department W building, in Whitechapel, London, and offered with the opportunity for hybrid (i.e. a mixture of home based and office) working.

The starting salary will be in the range from £48,035 to £53,625 per annum, inclusive of London Allowance.

We particularly welcome applications from people who identify as Black, Asian or Minority Ethnic groups as this group are underrepresented at this level at Queen Mary.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Informal enquiries should be addressed to Lee McNally at [email protected]

To further details and to apply for the role, please click the ‘further details and to apply’ button.

The closing date for applications is 20th July 2022. Interviews are expected to be held shortly thereafter.

Valuing Diversity & Committed to Equality.

Click Here to Apply For The Job



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