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Information Centre Advisor

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London College of Communication (LCC) is seeking a customer focused, personable and highly organised individual to provide a fully functional reception and support service for the College’s Information Centre.

As the Information Centre Advisor, you will act as the first point of contact in providing front-line assistance and comprehensive support to external visitors, current students, and members of academic, technical, professional, and administrative staff. The role is busy and varied and your excellent organisational skills will be key as you assist in the planning and delivery of events, manage diaries and hospitality requests and work with the Information Centre Manager in planning and leading tours of the College for prospective students and new staff.  

This role also involves you taking responsibility for maintaining and developing the Centre’s visual content, so a knowledge of Adobe CC suite (Acrobat, Illustrator, Photoshop, InDesign) and visual design and communication skills (layout, colour theory, typography, photography) would be desirable.

Why choose us?

University of the Arts London is the world’s second University for Art and Design in the QS World University Rankings® 2022.

Our diverse and talented community comprises over 5,000 academic, professional, and technical staff. Together we are committed to social purpose. This includes creating a better a more sustainable world and championing race equality.  

We offer highly creative working environments that inspire staff across all areas to fulfil their potential and continuous training to further develop their skills and expertise. We also offer hybrid and flexible working practices, and excellent staff benefits to improve your work life balance.   

Your profile

The successful candidate will possess experience of working in a frontline, customer focused role gained in a HE / FE environment. Knowledge of Salesforce CRM and of assisting in the support and delivery of events is also required. 

If you are committed to providing excellent customer service and can use your strong interpersonal skills to develop highly effective working relationships and a positive culture of collaboration, we would love to hear from you.

If you have any general queries, you may contact Lesley Wilkins, Resourcing Adviser, [email protected] or telephone: 020 7514 7985.

For further details and to apply please click the apply button. 

Closing date: 14 July 2022.

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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