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Faculty Success and Engagement Officer

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12 Month contract

About the role

In response to the unprecedented changes in the UK Higher Education system, the Dean for Education is leading the Faculty’s ambitious strategy to enhance the student experience and optimise graduate outcomes. The Faculty Success and Engagement Officer supports the Faculty in implementing this strategy.

Due to the incumbent taking an internal secondment opportunity, we are seeking an enthusiastic and student-focussed individual to take on this critical role in the Faculty for 12 months. The postholder will work towards managing all aspects of student education services provided to our student body. They will play a leading role in the development and delivery of the Faculty’s student experience strategy and support its implementation within the Faculty of Science & Engineering.

The post-holder will work closely with colleagues in our five Schools to ensure our processes and delivery meet the needs of our students. The role will involve working collaboratively with Professional Services within Schools and Central Directorates to support our staff in improving our education and student support provision across the Faculty.

About You

Applicants for the position should have significant, demonstrable student administration experience in an academic environment, have a flexible and proactive approach to problem solving and the ability to contribute to strategic decision-making.

About the Faculty

The Faculty of Science and Engineering has five academic Schools offering comprehensive and diverse taught programmes. The Faculty’s research profile has strengthened considerably within the last ten years and we are focusing on establishing Queen Mary as one of the leading institutions for Science and Engineering in the UK.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence and we continue to live and breathe this spirit today. We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.


We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum a season ticket loan scheme, development opportunities, a range of work life balance and family friendly, inclusive employment policies plus other benefits.

The post is based at the Mile End Campus in London (for a minimum of 60% of working time). It is full time 12 month fixed term appointment. The salary range for the post is £38,655 – £45,479 per annum pro rata, inclusive of London Allowance.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

We particularly welcome applications from people who identify as Black, Asian or Other Minority Ethnic groups as these groups are underrepresented at this level at Queen Mary.

Informal enquiries should be addressed to [email protected]

To apply please click the ‘apply’ button.

The closing date for applications is Thursday, 4th August.

Interviews are expected to be held on Friday, 12th August.

Valuing Diversity & Committed to Equality

Click Here to Apply For The Job



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