Wednesday, March 29, 2023
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Desktop Support Engineer

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Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% at postgraduate level), from more than 150 countries and staff from over 75 countries.

In the last decade City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university.


The IT Support function of Information Technology provides IT and AV support for Staff and Students across all sites at City, University London. Support is provided over the phone, with remote tools and local visits.


You will be responsible for level 1 and 2 software and hardware support.

You will also Provide technical advice, guidance and informal training to customers using hardware and software programs.

Person Specification

Educated to A level or equivalent, you will possess a good understanding of IT in a similar support role.

You must possess excellent communication and interpersonal skills and be analytical in problem solving.

Additional Information

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Closing date: Tuesday 19th July 2022 at 11:59pm.

To apply and for more information about the post please use the links below.

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture, for our whole community, including staff, students and visitors.

We welcome applications regardless of gender, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. For more information on our approaches to encouraging an inclusive environment, please see our Equality, Diversity and Inclusion Pages.

Academic excellence for business and the professions

Click Here to Apply For The Job



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