Thursday, March 30, 2023
HomeUK JobCall Centre Advisor - Darwin Contract Management Ltd - Holywell

Call Centre Advisor – Darwin Contract Management Ltd – Holywell

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The position:

An exciting opportunity has arisen in the Telesales department at Darwin Escapes! Great competitive salary plus commission!

We are looking for a Call Centre Advisor to join our Head Office team at Talacre Beach Resort in Flintshire, North Wales.

This is a permanent position to work full time hours. This will be 33 hours across 5 days, typical shift times would be 9am – 3:30pm or 1:30pm – 8pm with weekend work on a rota’d basis.

Flexibility is essential to suit the needs of the business.

Further details regarding commission will be discussed upon application.

Company overview:

Darwin Escapes has 24 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level then the Darwin family will have the career waiting for you!

Main responsibilities:

The successful Call Centre Advisor will

Provide information to prospective buyers about our products, resorts and locations.
Arrange viewings for buyers with our Sales teams and follow up enquiries.
Deal with any sales and holiday home ownership enquiries promptly.
Conduct outbound calls to potential customers from our Company database.
Handle all telephone calls and enquiries in a professional manner.


Previous experience in a similar role would be an advantage however not essential as full in-house training will be provided. Excellent interpersonal skills with a positive work ethic. A driving license and the ability to drive is an advantage for easy commute to and from the resort. Basic computer knowledge is required for this role.

What’s in it for you:

Competitive salary.
Enhanced holiday entitlement (*with the option to cash in a number of holidays per year).
Discounted staff breaks at our luxurious holiday resorts across the UK.
Free use of all Darwin Escapes resort facilities including many of our free gyms and swimming pools.
Food discount across all resorts.
Discounts on spa treatments.

  • ‘Introduce a friend’ recruitment bonus.
  • 100% work attendance bonus.
  • Company employee sick pay.

Compassionate leave pay.
Employee Assistance Programme.
Free access to the Darwin Academy training programme to help further your career and skill levels.
Cycle to work scheme.
MediCash cash plan.

  • Subject to terms and conditions

Why work for us:

‘Darwin Escapes is successful because of our Team, who are like minded, dedicated and committed to delivering outstanding standards and customer experience. This is how we support each other to carve those life long memories for our holiday home owners, holiday guests and golf members and visitors’ – Lindsey Esse, Managing Director.

Click Here to Apply For The Job



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