Holmes Education Group is looking for a motivated Global Admissions Manager to lead our admissions and compliance team as we grow our business throughout the world.
Working alongside an in-market team of admissions officers and sales representatives, you will be tasked with co-ordinating the end-to-end student admissions process for our business units in the UK and Ireland. You will also assist our Australia-based Admissions Manager in assessing Genuine Temporary Entrant (GTE) applications for our campuses in Australia.
This is very much a hands-on role. You will be involved with agents and students on a daily basis, working alongside staff based overseas as well as our senior teams based in Dublin, London and Australia. You should have substantial experience of admissions or compliance in an education setting.
Candidates with an understanding of the student visa process from either the UK, Ireland, Australia or Canada, or a combination of these, will be considered very favourably.
Key Duties and Responsibilities
UK and Ireland Admissions
- Day to day management of the admissions pipeline for our businesses in the UK and Ireland.
- Liaison with our India-based admissions team to ensure the appropriate number of tasks are being completed on a daily and weekly basis, to the required standard.
- Where appropriate, processing applications and ensuring application conversion.
- Advising on the acceptability of non-standard applications to the UK and Ireland.
- Ensuring entry requirements are competitive and are regularly reviewed and updated.
- Working with our Director of Risk and Compliance to ensure our UK and Ireland visa compliance policies are up to date and are being adhered to by members of staff.
Australia Admissions
- Working with our Admissions Manager in Australia to ensure applicants meet Genuine Temporary Entrant (GTE) requirements, with particular reference to the student statements of purpose and their financial backgrounds.
Finance
- Providing information to our Finance team on enrolments and fees paid, to ensure that agent commissions are paid in a timely and accurate manner.
- Ensuring that refund requests are processed and managed smoothly.
Skills and Attributes
- Organised and Meticulous: You will be confident in managing (and ensuring other team members manage) a large student caseload, using our admissions software.
- Leadership Skills: The ongoing motivation and development of the team is a key aspect of this role – you will be the sales champion for our Dublin activity.
- Industry Knowledge: ideally you should possess knowledge of the Education or English Language market in one of our key source markets.
- Service Oriented: You respond quickly and accurately to a range of enquiries from colleagues and customers alike.
- Digital Skills: You will need to use the technology available to stay on top of the admissions pipeline.
The role is based full-time in our London office. Home/remote working is not available with this position. There is no expectation of regular international travel.
Further Information and How to Apply
For an informal conversation about the role, please contact:
Paul Mitchell, Director of Risk and Compliance [email protected]
To apply, please submit a covering letter and CV (including details of your current salary) to the above email address. Applications should be received by Friday 26th August 2022.