Would you like a career working for among The Times Best Big Company in the UK?Haven are
presently hiring for Activities Team Members to join our Sports & & Leisure Team.
We explain our Team’s as ‘intense and breezy’ living by our values ‘attempt to care’, ‘yes I can’, ‘keep it simple’, ‘make it enjoyable’ and ‘do the best thing’ for our guests. Our mission is to provide our guests a good time with memories that last a life time. In return, we can use you profession chances of a life time.
- Providing an impressive indoor and outside activity experience, guaranteeing service, quality and Consistency, within a clean and safe environment catering for all.
- Instructing safe and enjoyable off activity experiences that may consist of football, go karts, boat hire, bike hire, golf courses, imaginative activities, Segway’s, climbing walls and high ropes experiences.
- Ensuring all owners and holidaymakers understand who to go to and are given a warm welcome and a first class service allowing a real ‘escape from city living’ experience.
- Engaging and build relationships with owners on park, actively socialising through participation at owners’ events and being extremely noticeable and approachable on park.
- Create and support a ‘sense of community’– a real family spirit.
- Identify frustration and deal with complaints quickly and with compassion empowering a problem solving team, resulting in customer complete satisfaction and enhancement to the overall visitor experience.
- Ensuring a robust knowledge of all items provided, identifying all secondary invest chances and activity experience enhancements
- Making sure all activity devices and associated environments are maintained and checked to a high requirement (full training provided).
- Making certain all the activities you provide are fun, safe and academic.
- Assist with marketing and upselling all recreation and events.
- Supply a clean and safe environment for our visitors by adhering to Cleaning and Health & & Safety procedures
- Supporting & & assisting other Departments on Park when required.
Business
Deliver the very best experience to every visitor every time and emphasize areas that may enhance the guest and team experience.
Make every effort to provide the business targets.
Experience:
- Previous experience of working within the leisure/customer service industry
- Experience of Leisure/ Sports Activities
Certifications:
This function is the best introduction for a long term profession in outside activities and experience we will supply full training and induction, continuous mentoring, feedback and training advancement throughout the season and assist you to work towards National Governing Body Qualifications. Such as ERCA climbing trainer, Team Gb Archery coach, Cytech Level 2 bike mechanic.
This function requires the effective prospect to undergo a boosted DBS check. Due to the certifications and training provided the effective candidate needs to be 18 years and over.
The Benefits of working with us:
Join us for the summertime, with the prospective to become irreversible at the end of the year, we also have numerous permanent functions available too.
Competitive rates of pay
Accommodation readily available in much of our parks if you don’t live locally
50% off food in our dining establishments and take away every shift you work
Regular team incentives with fantastic rewards
Opportunity to make ₤ 300 or more when you refer a good friend to join our terrific group
Holidays Discounts of 20% for all of your household & & buddies in Haven, Butlins & & Warner Hotels
20% off in our stores and venues
Free usage of Pool, Gyms and numerous other Leisure facilities
Funded certification advancement opportunities from Level 2 to Masters Degrees for irreversible employee
Access to the Employee Assistance Programme consisting of support for your health and wellbeing and open door to suggestions and competence on monetary and legal matters etc
Fantastic discount rates when making buy from the majority of significant retailors and hundreds of discounts on daily purchases
Team Member of the Month Awards
Instant Recognition plans with terrific rewards through our busiest times
Long Service awards for irreversible staff member
Our guests and our employee are essential to us and we need to ensure we construct reliable relationships, through trust, always having an approachable, friendly and handy attitude. This will guarantee our guests feel assured that we always have their interests at the heart of whatever we do
Safeguarding is one of our service priorities. Our teams are devoted to offering a safe and safe and secure environment and promoting the welfare of kids and young or susceptible grownups.